Returns Policy 

At Turbo Vanes LTD, we are hoping that you are glad with your buy, but we recognize that sometimes you may want to return an item. In case you are sad with the products for any motive, please return your item to us with your receipt (this shall not have an effect on your cancellation rights below the purchaser contracts. we are satisfied to offer an change or refund on unused items again within 365 days for internet purchases. If the item is defective we are happy to offer a reimbursement or alternate where available.

If faulty item is returned to us and is found to be damaged by incorrect fitting (damaged by fitter )   or engine damage (overheating , impact damage , carbon build up , scoring etc.,,,) then the guarantee is void and we will NOT replace or refund you as the damage has been caused by external factors and NOT by the item being faulty.
Under the Consumer Protection (Distance Selling) Regulations 2000 we will refund any item if you change your mind within 14 working days after the item was delivered to you.

Under the Distance Selling Regulations, you have a period of 14 working days after the date of delivery within which you can cancel the contract (referred to as the "cooling off" period) and get your money back, including the original postage and packing charges. We will require the buyer to pay for the cost of returning the item with a tracking number (As long as the item has not been used or fitted or damaged) 

We will refund or exchange any parts that we have sent out wrongly which have been returned to us within 28 days of delivery. You will need to send item back to us with proof of purchase (copy invoice) and original packaging.

Refunds can take up to 14 days to complete


Fast Exchanges with Actuator:

If you locate you have selected the wrong products, we will luckily set up an alternate for you. e-mail/ Call us,we shall process a quick change. If you need to chat via alternative product alternatives, please let us know. We informed and useful and love supporting our clients pick the right vehicle components.

Return Issues:

Right to Cancel

Useful Contacts:

Please contact us via any of the following:

Call Us: 07977990613
Address: Turbo Vanes, Suite 115, 51 Pinfold Street, Birmingham, B2 4AY, UK